Legal
Privacy Policy
1. Introduction
Marrakech Luxury Dentistry respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, share and protect information when you contact us through our website, WhatsApp, TikTok, social media or other communication channels to enquire about dental treatments available in Marrakech, Morocco.
We use enquiry information to respond to questions, provide information about treatments and prices, and help coordinate consultation requests.
2. About Marrakech Luxury Dentistry
Marrakech Luxury Dentistry provides information about cosmetic dental treatments available in Marrakech, Morocco, including composite bonding, E-max veneers and dental crowns.
Our services are supported by a dedicated dentist in Marrakech who provides clinical assessments, treatment recommendations and dental care.
We aim to help clients understand their treatment options and obtain information before deciding whether to proceed with a consultation.
Business contact email: marrakechluxurydentistry@gmail.com
Legal business or organisation responsible for personal data: [Insert the correct legal name where required]
3. Information We May Collect
When you contact us, we may receive information such as:
- Your name, if you provide it.
- Your telephone number or email address.
- The contents of your enquiry.
- Your preferred method of contact.
- Information necessary to respond to your questions or coordinate a consultation.
We aim to handle only information relevant to your enquiry.
Please avoid sending detailed medical records or other sensitive health information through ordinary social media messages or advertising forms. If clinical information is needed, we will explain how to provide it through an appropriate channel.
4. How We Use Your Information
We may use the information you provide to:
- Respond to questions about dental treatments and prices.
- Obtain answers to treatment-related questions from our dental team.
- Communicate relevant answers and information to you.
- Help coordinate consultation or appointment requests.
- Follow up on an enquiry where appropriate.
- Maintain the security and proper operation of our communication channels.
We do not sell personal information.
5. Sharing Information With Our Dental Team
To answer your questions, we may share relevant details from your enquiry with the dentist or authorised personnel involved in responding to your request.
This may be necessary to explain available treatments, provide information about consultation arrangements or answer treatment-related questions.
We aim to share only information relevant to your request. Access to information should be limited to people who need it for the relevant purpose.
Clinical records and information collected during dental treatment may be subject to separate professional and legal requirements.
6. Legal Basis for Processing
Where applicable data-protection laws require a legal basis for processing personal information, we will rely on an appropriate basis for each purpose.
This may include responding to your request, taking steps requested before entering into an agreement, complying with a legal obligation or pursuing legitimate interests where permitted.
Where consent is required, we will obtain it before carrying out the relevant processing.
7. WhatsApp, TikTok and Other Third-Party Services
You may contact us through WhatsApp, TikTok, social media or other third-party services.
Those platforms may process information under their own privacy policies and terms. Their handling of information is separate from our own practices.
Messages may remain available in platform accounts according to the relevant service’s settings and retention practices.
8. Data Retention
We aim to retain enquiry information only for as long as reasonably necessary to respond to requests, coordinate communications and meet applicable legal obligations.
Retention periods may depend on the nature of the enquiry, the communication platform and any applicable legal requirements.
Where clinical records are created as part of dental treatment, their retention is handled according to the applicable professional procedures and legal obligations.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no electronic communication method can be guaranteed to be completely secure. Please avoid sending sensitive medical information through ordinary social media messages or advertising forms.
10. International Data Transfers
Our services are based in Marrakech, Morocco, and enquiries may come from people located in other countries.
Where personal information is transferred internationally, we will take the measures required by applicable data-protection laws to protect it.
11. Your Privacy Rights
Depending on the laws applicable to your information, you may have the right to:
- Request access to personal information held about you.
- Ask for inaccurate information to be corrected.
- Request deletion of information where applicable.
- Object to or request restrictions on certain processing.
- Withdraw consent where processing is based on consent.
- Complain to the relevant data-protection authority.
To make a privacy request, contact: marrakechluxurydentistry@gmail.com
If your request concerns clinical records held by a dental professional, we may direct you to the appropriate person responsible for those records.
12. Children’s Privacy
Our marketing enquiries are intended for adults. For dental care enquiries concerning a child, please contact the dental team directly so the appropriate arrangements can be explained.
13. Cookies and Website Technologies
Our website may use essential cookies or other technologies needed for its operation. If analytics, advertising cookies or other non-essential tracking technologies are used, we will provide appropriate information and obtain consent where required by applicable law.
Details should be updated to reflect the technologies actually installed on the website.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, information-handling practices or legal obligations.
The latest version will be published on this page with its updated date.
15. Contact Us
For questions about this Privacy Policy or how personal information is handled, contact:
Marrakech Luxury Dentistry
Email: marrakechluxurydentistry@gmail.com
Website: [Insert published website URL]